01Rispense is free today
Rispense is in development and free to use during beta. We do not collect any payment, so there is nothing to refund.
02When paid plans arrive
If we introduce paid plans, you buy them through Google Play. The price and billing period appear before you confirm the purchase. We will update this page before we charge anyone.
03Cancelling
You can cancel a subscription at any time in the Google Play Store under Payments & subscriptions. You keep access until the end of the period you have paid for, and you are not charged again. Deleting the app or your account does not cancel a Google Play subscription on its own.
04Refunds
Purchases made through Google Play follow Google Play’s refund policy. Within 48 hours of a purchase, you can usually request a refund directly from Google Play. After that, contact us.
We will also help directly if:
- You were charged twice for the same period.
- You were charged after you cancelled.
- A paid feature did not work for a long stretch and we could not fix it.
Approved refunds are made through Google Play to your original payment method. Your bank or Google decides how long it takes to appear.
05Free trials
If a plan comes with a free trial, Google Play shows when it ends. Cancel before then if you do not want to be charged.
06Contact
Email support@rispense.app with the email address on your account and your Google Play order number, if you have one. We reply within a few working days.